Last Updated: August 26, 2025

 

At KD Property Hub, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website. By using our website, you agree to the practices described below.

 

Information We Collect

When you use our site, we may collect the following types of information: personal details provided through enquiry or request forms (such as name, phone number, and message content); property preferences or details submitted when making a viewing request; technical data, including your IP address, browser type, device information, and browsing behaviour to help us improve site performance. We may also collect general analytics information to better understand how visitors use our website and to improve our services.

 

How We Use Your Information

We use the information collected to process and respond to viewing requests and enquiries, provide accurate information about available properties, improve our website’s functionality and user experience, and meet any legal or regulatory obligations. Information may also be used to help us understand tenant and landlord needs, so that we can offer a more tailored service.

 

Legal Basis for Processing

We rely on legitimate interests to process your information when it is necessary to respond to your enquiries or arrange property viewings. In some cases, we may also rely on legal obligations if required to retain or disclose information for regulatory purposes.

 

Sharing of Information

We do not sell or rent your personal information to third parties. Information may be shared with trusted service providers who help us operate the website, deliver property management services, or maintain our IT systems. These providers are only permitted to use your information in accordance with our instructions and not for their own purposes.

 

Data Retention

We will retain your information only for as long as is reasonably necessary to fulfil the purposes described in this policy or as required by law. When information is no longer needed, it will be securely deleted.

 

Security

We take reasonable steps to protect the personal information you provide from loss, misuse, or unauthorized access. This includes both technical measures (such as encryption and secure servers) and organisational measures (such as restricting access to authorised personnel). However, no method of online transmission or storage can be guaranteed as fully secure.

 

Your Rights

You have the right to request access to the personal information we hold about you, to request corrections if any details are inaccurate, and to request deletion of your information where appropriate. You also have the right to object to our use of your personal information in certain circumstances.

 

Cookies and Tracking

Our website may use cookies or similar tracking technologies to provide a better browsing experience and to understand how visitors interact with our site. You can adjust your browser settings to block or delete cookies if you prefer. Please note that doing so may affect the functionality of the website.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated effective date.

 

Contact

If you have questions about this Privacy Policy or how your data is handled, please contact us through the forms provided on our website or by phone at 07466 062213.