Frequently Asked Questions
Got a question? You’ll probably find the answer here. If not, get in touch.
FOR TENANTS
Are bills included?
Yes. All listed prices are inclusive of bills unless stated otherwise.
How do I request a viewing?
You can request a viewing by clicking the “Request Viewing” button on the property listing or contacting us directly through the contact form.
What’s the minimum contract length?
Contract lengths vary by property, but most typically require a minimum stay of 6 months.
Do I need a deposit?
Yes, a refundable deposit is required before moving in. The exact amount will depend on the property.
FOR LANDLORDS
How quickly can you find a tenant?
On average, most rooms are filled within 1–3 weeks depending on demand and location.
Do you handle maintenance?
Yes, we handle routine maintenance and emergency repairs to ensure your property stays in great condition.
What fees do you charge?
Fees vary depending on the level of service you choose. We offer competitive rates with no hidden costs.
Do you vet tenants?
Yes, we carry out thorough checks on all tenants including references, employment, and affordability.